Installation Troubleshooting
From PANACeA THIRRA
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(New page: === INSTALLATION TROUBLESHOOTING === These are the few common errors encountered: 1. Page Not Found (Error 404) - Ensure that the URL is correct -) |
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1. Page Not Found (Error 404) | 1. Page Not Found (Error 404) | ||
| - | - Ensure that the URL is correct | + | - Ensure that the URL is correct, e.g. http://www.example.com/thirra/ |
| - | - | + | - Ensure that the Apache web server is runninng |
| + | |||
| + | 2. Unable to connect to database | ||
| + | - Ensure that the variable assigned in thirra/app_thirra/config/database.php is pointing to a properly restored database. | ||
| + | - Ensure that there is sufficient rights for the user (e.g. thirra) as defined in database.php, to access the said table. | ||
| + | |||
| + | 3. Debugging mode is turned on - many incomprehensible data was displayed above the normal contents for all pages | ||
| + | - Turn off debugging mode in thirra/app_thirra/config/config.php. The variable is towards the bottom of the file. | ||
| + | |||
| + | 4. Error page after trying to log in | ||
| + | - On fresh or freshly updated installations, user may see an error page if there has never been a successful log in. | ||
| + | - Once at least one successful log in is made, future incorrect usernames or passwords will return user back to the login page. | ||
| + | |||
| + | |||
| + | [[Category:THIRRA - System Administration Manual|62300]] | ||
| + | [[Category:THIRRA - Installation Guide|7000]] | ||
Latest revision as of 07:28, 18 May 2011
INSTALLATION TROUBLESHOOTING
These are the few common errors encountered:
1. Page Not Found (Error 404)
- Ensure that the URL is correct, e.g. http://www.example.com/thirra/ - Ensure that the Apache web server is runninng
2. Unable to connect to database
- Ensure that the variable assigned in thirra/app_thirra/config/database.php is pointing to a properly restored database. - Ensure that there is sufficient rights for the user (e.g. thirra) as defined in database.php, to access the said table.
3. Debugging mode is turned on - many incomprehensible data was displayed above the normal contents for all pages
- Turn off debugging mode in thirra/app_thirra/config/config.php. The variable is towards the bottom of the file.
4. Error page after trying to log in
- On fresh or freshly updated installations, user may see an error page if there has never been a successful log in. - Once at least one successful log in is made, future incorrect usernames or passwords will return user back to the login page.
