Installation Troubleshooting
From PANACeA THIRRA
INSTALLATION TROUBLESHOOTING
These are the few common errors encountered:
1. Page Not Found (Error 404)
- Ensure that the URL is correct, e.g. http://www.example.com/thirra/ - Ensure that the Apache web server is runninng
2. Unable to connect to database
- Ensure that the variable assigned in thirra/app_thirra/config/database.php is pointing to a properly restored database. - Ensure that there is sufficient rights for the user (e.g. thirra) as defined in database.php, to access the said table.
3. Debugging mode is turned on - many incomprehensible data was displayed above the normal contents for all pages
- Turn off debugging mode in thirra/app_thirra/config/config.php. The variable is towards the bottom of the file.
4. Error page after trying to log in
- On fresh or freshly updated installations, user may see an error page if there has never been a successful log in. Once at least one successful log in is made, future incorrect usernames or passwords will return user back to the login page.